Privacy Policy

🌊 Our Commitment to Your Privacy

We’re surfers serving surfers, and we understand that trust is everything—whether you’re dropping into a critical section or sharing your information online. This Privacy Policy explains how we collect, use, and protect your personal data when you visit surfboardclothing.com.

📋 Information We Collect

Personal Information You Provide

• Contact Details: Name, email address, shipping address
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal information
• Order Details: Products purchased, sizing preferences, order history
• Account Information: Username, password, saved preferences
• Communication Records: Emails, customer service inquiries

Information Collected Automatically

• Device Information: IP address, browser type, operating system
• Browsing Data: Pages visited, time spent on site, referral sources
• Location Data: General geographic location for shipping and currency purposes

🎯 How We Use Your Information

We use your data to create the smooth, performance-driven experience we’d want for ourselves:

• Order Processing: To fulfill your orders for Atelier Cruiser boards, Hypto Krypto series, and all our surf gear
• Customer Service: To provide support from fellow surfers who understand your needs
• Website Improvement: To enhance your shopping experience and optimize our site performance
• Security: To protect against fraud and unauthorized transactions
• Marketing: To share news about new Cohort series drops, limited editions, and exclusive offers (only with your consent)

🤝 Data Sharing and Disclosure

We treat your data like we treat our surfboard designs—with care and respect. We only share your information when necessary:

• Payment Processors: With trusted partners like PayPal, Visa, and MasterCard to securely process payments
• Shipping Partners: With delivery services to get your gear from our El Paso headquarters to your local break
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We never sell your personal information to third parties for marketing purposes.

🔒 Data Storage and Security

We protect your information with the same seriousness we approach testing our equipment in heavy surf:

• Secure Storage: Your data is stored on secure servers with industry-standard protection
• Encryption: Bank-level SSL encryption for all data transmissions
• PCI Compliance: We maintain PCI-DSS compliance for payment processing
• Limited Access: Only authorized personnel can access your personal information
• Data Retention: We keep your information only as long as necessary for business and legal purposes

🌍 International Data Transfers

While we ship worldwide (except Asia and some remote areas), your data is primarily processed in the United States. We ensure appropriate safeguards are in place for any international data transfers, protecting your information no matter where you’re riding waves.

🍪 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience—like having the right fins for the conditions:

• Essential Cookies: Required for basic site functionality and secure checkout
• Performance Cookies: Help us understand how you use our site to improve performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used with your consent to show relevant ads and offers

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to make purchases.

👤 Your Rights and Choices

You have control over your personal information, including the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Limit how we use your personal information

To exercise these rights, contact us at [email protected].

👶 Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

📞 Contact Us

🔄 Policy Updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. We’ll post any changes on this page and update the “Last Updated” date. Significant changes will be communicated through email or site notifications.

FCS Sales Store – Performance-Proven Gear for Surfers, by Surfers